Here at Polar Windows, we take pride in going above and beyond to exceed our customers’ expectations. We firmly believe that our commitment to exceptional customer service sets us apart from other installers in the industry.

With this in mind, if you’ve encountered an issue with an installation, we’re here to make it right. Please use the form to provide details about your problem, and we’ll work out the best way to resolve it. If the issue requires an on-site visit, we’ll contact you to arrange for one of our friendly, experienced engineers to inspect the situation at your property.

Steps to assist us:

• Fill in your details.
• Take photos of the product experiencing the issue.
• Describe the problem in as much detail as possible.

Also, please refer to our maintenance guide for quick and easy upkeep tips that can help you preserve your installations without needing a call-out. Alternatively, check out our home maintenance advice. We’ve created helpful videos to guide you in caring for your windows and doors.