Aftercare

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Customer Services

Here at Polar Windows, we take pride in going above and beyond to exceed our customers’ expectations. We firmly believe that our commitment to exceptional customer service sets us apart from other installers in the industry.

With this in mind, if you’ve encountered an issue with an installation, we’re here to make it right. Please use the form to provide details about your problem, and we’ll work out the best way to resolve it. If the issue requires an on-site visit, we’ll contact you to arrange for one of our friendly, experienced engineers to inspect the situation at your property.

Steps to assist us:

Fill in your details.
Take photos of the product experiencing the issue.
Describe the problem in as much detail as possible.

Also, please refer to our maintenance guide for quick and easy upkeep tips that can help you preserve your installations without needing a call-out. Alternatively, check out our home maintenance advice. We’ve created helpful videos to guide you in caring for your windows and doors.

Download Maintenance Guide

SALES OFFICE & SHOWSITE

Polar Windows Ltd.
Chesterfield Road, Duckmanton,
Chesterfield, Derbyshire S44 5HT

Telephone: 01246 498 202
Email: sales@polarwindowsltd.co.uk

OFFICE

Polar Windows Ltd.
Units 28, Calow Lane Industrial Estate
Hasland, Chesterfield, Derbyshire S41 0DR

Email: sales@polarwindowsltd.co.uk

WHY POLAR WINDOWS

Showsite

Purpose built, fully dressed conservatories to experience the products first hand

10 Year Guarantee

Every installation we undertake comes with a 10 year insuranced backed guarantee

Quality, Value, Reliability

With Polar Windows you can be assured of great quality and great prices

High Trained Fitting Teams

Our Installation team offer a vast experience in fittings all types of windows, doors & conservatories

WHY POLAR WINDOWS

Showsite

Purpose built, fully dressed conservatories to experience the products first hand

10 Year Guarantee

Every installation we undertake comes with a 10 year insuranced backed guarantee

Quality, Value, Reliability

With Polar Windows you can be assured of great quality and great prices

High Trained Fitting Teams

Our Installation team offer a vast experience in fittings all types of windows, doors & conservatories

QUALITY INSTALLATIONS, PROFESSIONAL SERVICE

Polar has a wealth of experience from varying product styles and design trends, developments in energy efficiency and product evolution. Always keeping at the forefront of innovation and technology is a key part of their success.

WHAT OUR CUSTOMERS SAY

    
 
 
       Posted on Google  
   
   Richard Maddocks 
 
 
 
 Trustindex verifies that the original source of the review is Google. I have just had Wayne, Bradley,Lee & Mark fit my new aluminium heritage windows from Polar Windows, the service i received was above and beyond, nothing was too much trouble, very clean and skilled workers everything was covered by dust sheets and no mess left i can highly recommend them and would have them back in a heartbeat many thanks guys.
  
 
      Posted on Google  
   
   Andy Goodall 
 
 
 
 Trustindex verifies that the original source of the review is Google. Micky & Cal did us a great, timely, professional job on our conservatory. I wouldn't hesitate to recommend Polar Windows to anyone wanting window or conservatory type work undertaking.
Andy Goodall
  
 
      Posted on Google  
   
   Ryan Homes 
 
 
 
 Trustindex verifies that the original source of the review is Google. Micky & Callum came when they were supposed to and did a great job fitting our windows. Highly recommend
  
 
      Posted on Google  
   
   Damon Kerry 
 
 
 
 Trustindex verifies that the original source of the review is Google. Good experience all round - Ian who did our quote was a lovely chap and the fitters Callum and Micky have done a fantastic job. Everything cleaned up after and the windows look brilliant and really nice guys. Thank you!
  
 
      Posted on Google  
   
   Andrea 
 
 
 
 Trustindex verifies that the original source of the review is Google. Cal and Micky fitted our new back and front door. Two lovely guys they have done the best job ever would recommend Polar Windows all the time
Thanks Cal/Micky would rate 10 out of 10 any time
  
 
      Posted on Google  
   
   Trevor Roberts 
 
 
 
 Trustindex verifies that the original source of the review is Google. We have just had a new kitchen door fitted by Polar Windows and we are delighted with the quality of the door and the standard of workmanship. CAL and Micky did a great job in fitting the door, with no mess or inconvenience. Having used Polar for many years we remain delighted with the service provided.
  
 
      Posted on Google  
   
   Melvyn Dolby 
 
 
 
 Trustindex verifies that the original source of the review is Google. Had Micky & Cal round to install a new front door. They have done an amazing job. The quality and workmanship of the installation is truly outstanding. Would score it a perfect 10.
Went to get the hoover out when they had left, but I needn't have bothered, you couldn't see where they had been, both internally and externally.
These are obviously 2 guys that care and take great pride in there work.
First Class
  
 
      Posted on Google  
   
   Dan Boden 
 
 
 
 Trustindex verifies that the original source of the review is Google. Just had all new glass fitted in our conservatory by Micky and Cal. Cant fault them one bit, friendly and professional service throughout would highly recommend Polar Windows and their team.
  
 
      Posted on Google  
   
   martin fowler 
 
 
 
 Trustindex verifies that the original source of the review is Google. Have used this company a few times and dealt with via my work also. Great company, friendly staff and good quality windows. Would definitely recommend and use again! Great job guys!