Polar Windows Ltd. Terms and Conditions
*Terms and Conditions*
Any visitor using this website agrees to accept all these terms and conditions. Use at any time of this site will be governed by the Terms and Conditions ruling at the date and time of use.
*Sale Offer Terms and Conditions*
Polar Windows is a trading name of Polar Windows Ltd. Registered Office: Polar Windows Ltd, Chesterfield Road, Duckmanton, Chesterfield, S44 5HT. Registered in England No: *06236392*
*POLAR PRICE MATCH PROMISE*
We regularly check prices in the local area. If we find a competitor offering a better price for the same product sold with the same service conditions, even if it’s in a sale or as part of a promotion, we’ll reduce our prices to match.
Simply let us know the competitor and product details (accompanied with a copy of the written, valid quotation you have received) – We’ll then verify the price and, if the competitors service conditions are the same as ours, we’ll match the price or refund the difference as appropriate.
Competitors quote must be dated within a 30-day period and products must be like for like. Price Match Promise cannot be used in conjunction with any other offer or promotion and no further discounts will be given.
Polar Windows reserves the right to refuse, remove or amend this Price Match Promise at any time.
*OFFERS*
*UP TO 20% OFF WINDOWS & DOORS*
Discount of UP TO 20% off our range of windows and doors. Includes aluminium windows and doors, uPVC and timber windows and doors, composite doors bifold and sliding doors. Minimum order values apply. Discount only applicable to multiple products, single product purchases may be excluded.
Discount only applicable to product – excludes building works. Excludes additional extras (eg sculptured panels, decorative glass).
Door offer: Excludes garage doors. Includes standard door furniture and standard glazing (excludes additional extras eg sculptured panels, decorative glass, cat flaps).
This offer cannot be used in conjunction with any other offer or discount.
Valid from 1st September 2025 – Offer ends 31st October 2025.
*UP TO 20% OFF WARM ROOFS*
Discount of Up to 20% Off Solid Tiled Warm Roofs. Minimum spend £5000. Discount only applicable to product, excludes building works.
This offer cannot be used in conjunction with any other offer or discount. Discount is on warm roofs only. When warm roof is purchased with a new conservatory or orangery the discount will be given on the warm roof only and not on the cost of the conservatory or orangery.
Valid from 1st September 2025 – Offer ends 31st October 2025.
*Exclusive offers / promotional codes / prizes*
Promotional codes received via our e-shot newsletter, social media or leaflets cannot be used in conjunction with any other offer or promotion.
The code is valid until the end of the month in which the promotion is sent out or posted onto our social media platform, unless an alternative timescale is specified with the offer. The offer cannot be transferred or redeemed at any other time.
Sales team must be provided with the offer code stated on whichever form of advertising you have received, when making your enquiry. Offer applies to new quotations only. If a quotation has already been provided and discount has already been given on a quotation further discount cannot be applied.
The offer cannot be used in conjunction with any other offer, promotion or prize. There may be a minimum spend requirement for you to qualify for the offer which will be advised when speaking with our sales team.
If the discount or offer is part of a prize there may also be a minimum spend requirement which will have been advertised or stated in our terms and conditions at the time of the prize draw or competition being run. By entering any of our competitions or prize drawn you automatically agree to our terms and conditions which can be found here on our website.
*CHATSWORTH COUNTRY FAIR 2025 – WIN A DOOR*
For a chance to be able to win a fully fitted front or back door at the Chatsworth Country Fair event you must first be a visitor at the Chatsworth Country Fair on either Friday 29th August, Saturday 30th August or Sunday 31st August. You must either have booked a home visit, obtained a quote or placed at order whilst at the Chatsworth Country Fair 2025. You will be given the chance to pick a random key, if the key opens the door at the show you will win a fully fitted front or back door. Select options of door will be advised by Polar and will be subject to availability and site survey. Prize cannot be redeemed for cash or any further discount. Polar Windows Ltd. retain the right to withdraw this prize at any time without prior notice. Polar Windows Ltd. retain the right to refuse to offer the prize if site survey does not prove to be feasible. It is at the discretion of Polar Windows Ltd if an upgrade or additional extras can be added to the prize and paid for by the customer as an additional cost to the value of the prize.
*CHATSWORTH COUNTRY FAIR 2025 – PRIZE DRAW*
Any persons partaking in the ‘WIN A DOOR’ event at the Chatsworth Country Fair may be entered into the PRIZE DRAW. You must either have booked a home visit, obtained a quote or placed at order whilst at the Chatsworth Country Fair 2025 to be entered into the Prize Draw. The draw will take place after the event once all the entrants details have been checked. 5 people will be drawn at random. Each person drawn will receive a discount of £500 off any home improvement project over £2000 placed with Polar Windows Ltd. Minimum spend of £2000 per project and this value excludes the cost of fitting and building works (product price only). The discount will be valid for 6 months from the date of the draw entry date on the card. Polar Windows Ltd. retain the right to withdraw this prize at any time without prior notice. Polar Windows Ltd. retain the right to refuse to offer the prize if site survey does not prove to be feasible. This offer cannot be used in conjunction with any other offer or discount. Prize cannot be redeemed for cash or any further discount.
*CHATSWORTH COUNTRY FAIR 2025 – DARTS COMPETITION*
3 practice darts will be thrown first before the main 9 darts. There will be one winner from each day of the Chatsworth Country Fair. The person who scores the highest score on each day, using 9 darts, will win a choice of £250 off any home improvement project with Polar Windows Ltd (minimum spend £2000) or a £25 Amazon voucher. The £250 discount is valid for 6 months from date of entry. If two or more people get the same highest score on the same day, one winner will be drawn at random. If a dart falls out of the board or bounces out it will be classed as 0 and cannot be thrown again. Full details must be provided via the form for entrant to participate. Winners will be contacted via the details provided on the form. Participant must be 18 years or over. Polar Windows Ltd. retain the right to withdraw this prize at any time without prior notice. Polar Windows Ltd. retain the right to refuse to offer the prize if site survey does not prove to be feasible. This offer cannot be used in conjunction with any other offer or discount. Prize cannot be redeemed for cash or any further discount.
*CHATSWORTH COUNTRY FAIR 2025 – EXCLUSIVE OFFERS / DEALS*
Any offers or promotions at the Chatsworth Country Fair are exclusive to the event and will be subject to site survey. Polar Windows Ltd retain the right to amend any quotation or offer given at the event once a site survey is completed. Event offers or discounts cannot be used in conjunction with any other offer or promotion.
*FlexiFIT OFFER*
WHAT IS FlexiFIT?
Flexi Fit is a promotion we put in place during periods where we have a high volume of sales. You will still be provided with a date for installation after the survey of your windows and doors as normal, but you allow us to provide an installation date that may be up to 6 months from the date of order. This allows us to smooth out fitting resources during periods of high sales Periods and more importantly saves you a little more money!
FlexiFit Terms and Conditions
Additional discount is given to enable flexible fitting within a 6-month period. Discount can be up to 40% off. The fitting date will still be booked in prior to fitting taking place but may be arranged anytime around our fitting schedule. You will be given 7 days’ notice prior to the fitting date. If there are specific dates the fitting cannot take place you must notify us of these dates at the time of order.
*Copyright and Trademarks*
The text, information and images contained within these pages must not be copied, reproduced (either in part or entirely) or published (either in the original or an adjusted form) or used in any printed, transmitted, or electronic media without written permission from Polar Windows Limited. A number of Trademarks are used within the site. They are either the sole property of Polar or are used by it with permission of the owners. None of these may be used or reproduced without prior written permission from Polar.
As a visitor, you may view any part of the site and may take a single copy of any page solely for your personal use.
*Your protection*
Any details that you provide through this website will be subject to our “Privacy Policy”
If you have any complaint about your use of this website, you can telephone our customer services helpline on 01246 277242.
These terms and conditions are governed by and interpreted in accordance with English law. Disputes arising in relation to this website will be subject to the jurisdiction of the English Courts.
*Company Information*
This site is the property of Polar Windows Ltd, Chesterfield Road, Duckmanton, Chesterfield, S44 5HT. Registered in England; Company number: 06236392; VAT number: *326313919*.




